Payment Information and Cancellation Policy

Appointment Charges
Adult – £45 (new patient appointment £50)
Child – £40 (new patient appointment £45)
New patient appointments are 60 minutes and existing patient appointments are 40 minutes.

Payment Method
We accept all major cards and Apple Pay. Payment can also be made by BACs transfer or in cash.

Booking and Cancellation Policy

Please give at least 24 hours notice when cancelling or moving an appointment. We often have a waiting list of patients and with enough notice, we can invite someone else to fill your cancelled slot.

While we always try our best to fill a cancelled slot to avoid a cancellation fee being charged, it’s not always possible to do so. We never like charging for appointments that have been cancelled, but we are such a small business and added together, empty slots can have a big impact.

Failure to give at least 24 hours notice will result in a charge of up to 100% of the treatment cost where a slot cannot be filled. A no show will be charged 100% of the treatment.

We appreciate your understanding on this matter.